Lowestoft Town Council Accessibility Commitment
Lowestoft Town Council is committed to making our digital content as accessible and inclusive as possible for all users, including people with disabilities. Our goal is to improve the usability of
https://lowestofttowncouncil.gov.uk and ensure equal access for everyone, regardless of abilities or technology used.
Our Approach to Accessibility
We strive to follow international standards such as the Web Content Accessibility Guidelines (WCAG). While full compliance may not always be possible, we continuously work to improve accessibility and regularly review relevant sections. Accessibility is an ongoing process — we are committed to constant improvement as technology and user needs evolve.
Accessibility Features
https://lowestofttowncouncil.gov.uk may use tools such as the OneTap accessibility toolbar, which provides:
- Text size and contrast adjustments
- Link and text highlighting
- Full keyboard navigation
- Keyboard shortcut:
Alt + . (Windows) or
⌘ + . (Mac)
Notes:
- Features depend on the site's configuration and maintenance.
- We cannot guarantee full accessibility of all parts of
https://lowestofttowncouncil.gov.uk. Some content may be from third parties or have technical limitations.
Make your device easier to use
AbilityNet has advice on making your device easier to use if you have a disability or impairment.
This includes how to:
- make text larger
- magnify the screen
- change fonts and colours
- make your mouse pointer easier to see
- using your keyboard instead of a mouse
- making your device talk to you
You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome or Safari). In the footer of each webpage we have embedded the Google Translation tool which will allow you to translate the website to your desired language.
Lowestoft Town Council is not responsible for browser translations of our website, and we can’t guarantee the accuracy of Google Translate.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email: admin@lowestofttowncouncil.gov.uk
Call: 0330 053 6019
Visit or write to: Lowestoft Town Council, Hamilton House, Battery Green Road, Lowestoft, Suffolk, NR32 1DE
We’ll consider your request and get back to you within five working days.
Reporting accessibility problems with this website
We value your feedback. If you experience accessibility barriers or have suggestions, please contact us: Email: admin@lowestofttowncouncil.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Lowestoft Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non accessible content
Some images, tables or PDFs do not have a text alternative, so people using a screen reader cannot access the information.
