Lowestoft Town Council Accessibility Commitment

Lowestoft Town Council is committed to making our digital content as accessible and inclusive as possible for all users, including people with disabilities. Our goal is to improve the usability of https://lowestofttowncouncil.gov.uk and ensure equal access for everyone, regardless of abilities or technology used.

Our Approach to Accessibility

We strive to follow international standards such as the Web Content Accessibility Guidelines (WCAG). While full compliance may not always be possible, we continuously work to improve accessibility and regularly review relevant sections. Accessibility is an ongoing process — we are committed to constant improvement as technology and user needs evolve.

Accessibility Features

https://lowestofttowncouncil.gov.uk may use tools such as the OneTap accessibility toolbar, which provides:

Notes:

Make your device easier to use

AbilityNet has advice on making your device easier to use if you have a disability or impairment.

This includes how to:

 

You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome or Safari). In the footer of each webpage we have embedded the Google Translation tool which will allow you to translate the website to your desired language.

Lowestoft Town Council is not responsible for browser translations of our website, and we can’t guarantee the accuracy of Google Translate.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

 Email: admin@lowestofttowncouncil.gov.uk
 Call: 0330 053 6019
 Visit or write to: Lowestoft Town Council, Hamilton House, Battery Green Road, Lowestoft, Suffolk, NR32 1DE

We’ll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We value your feedback. If you experience accessibility barriers or have suggestions, please contact us: Email: admin@lowestofttowncouncil.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Lowestoft Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non accessible content

Some images, tables or PDFs do not have a text alternative, so people using a screen reader cannot access the information.