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Cost of Living Support

With the ongoing Cost of Living Crisis, we've compiled a list of places were help and advice can be found, including some free activities for families to enjoy over the summer. This list will be developed over time.

Please note: Lowestoft Town Council does not endorse any specific deal or discount – this page is designed to signpost to advice and provide information about various offers and activities that are available. You should do your own research about your eligibility and their terms and conditions.

Activities | Warm Rooms | General Help | Food Support | Energy Support | Other Utilities Support | Travel | Clothing & School Uniform | Debt Support | Health & Wellbeing Support | Education & Training


  • ESCape Trails App - East Suffolk Council have launched a new, augmented reality trail around Lowestoft.  All you need to do is download the app on your phone or tablet and enjoy saving Christmas!  Make sure you sign in to the Free WiFi around the Town.
  • Lowestoft Library - various free events throughout the week for all ages. Please see their website for details.
  • Heritage Plaque Trail - Lowestoft has a wealth of heritage which is celebrated with various plaques around the town. This free heritage trail takes in some of the plaques in North Lowestoft.
  • The Ness Augmented Reality - Ness Park has its own augmented reality app which take you through the history of Lowestoft in a fun and interactive way. The app is free to download. You can find out more about the app on our website.
  • Kensington Gardens Story Trail - as part of our #LoveParks Week celebrations, Lowestoft Town Council teamed up with Get Suffolk Reading to create a free, story trail in Kensington Gardens.  The trail can be downloaded from the Get Suffolk Reading Website, or accessed via the QR codes in the park, or you can pick up a paper booklet from the Tea Rooms.
  • Casual Leisure Sport Activities - all leisure facilities managed by Lowestoft Town Council are free to use. There is no need to book to use our Tennis Courts or Putting Greens (the Putting Greens are available during the summer session) and there are various other play and sports facilities which are free to use.
  • Woodwork Arts Café - this café on Commercial Road run a variety of free events throughout the week, ranging from support groups to therapy sessions. Please see their website for more details.  Woodwork Arts Café are also running a Family Arts & Crafts Holiday Club on Tuesdays to Fridays 10am-12noon for all ages. Cost is £10 per person but there are discounts available for large families on low income.
  • Go Jauntly App - as part of the launch of free wifi in Lowestoft, Go Jauntly have create three walking trails around Lowestoft for you to enjoy. Simply download the free app to enjoy a North Lowestoft Town Trail, a South Lowestoft Town Trail or the Lowestoft Town Trail.
  • Get Suffolk Reading | Digital Story Trail - launching on Thursday 25th August, take part in a new FREE digital story trail around Lowestoft. The trail is perfect for all the family and just needs a smart phone that can read QR codes.  Get Suffolk Reading also run a range of free storytelling sessions and activities.
  • OneLife Suffolk Kids Club - OneLife Suffolk have two weekly clubs where you can learn lots of tips and tricks for healthy eating plus have lots of fun! Sessions run every Wednesday (starting on 28th September) at Lowestoft Community Hub, Rotterdam Road, and every Thursday (starting on 29th September) online via Zoom
  • Wellness Craft drop-in sessions, Re-Utilise - free craft sessions every Friday 10am-12noon. Re-Utilise can be found at Unit 2, 209 Whapload Road, Lowestoft, NR32 1UL.

Cost of Living Support & Advice

Lowestoft Warm Welcome:

Lowestoft Warm Welcome gives people the opportunity to enjoy free refreshments and meet other people within their community.  There are a range of venues taking part across the week.  All dates are from 1st November 2023 - 29th March 2024 unless otherwise stated).

Kirkley Church Hall, St Peters Road, NR33 0LJ - every WEDNESDAY, 10am-4pm

St Andrews Church, Roman Road, NR32 2DQ - every THURSDAY, 10am-4pm

Seagull Theatre, NR33 0JH - every TUESDAY, WEDNESDAY, THURSDAY and FRIDAY, 9am-3pm

Pathways Care Farm, NR32 4WB - every THURSDAY and FRIDAY, 2pm-4pm

Gunton Estate Community Hall, Hollingsworth Road, NR32 4AY - every MONDAY, 5pm-9pm (Men Only) and every WEDNESDAY, 10am-3pm

Re-utilise, 209 Whapload Road, NR32 1XQ - every FRIDAY, 10am-4pm

60 Plus Club, 18 Clapham Road South, NR32 1RQ - every MONDAY, TUESDAY, WEDNESDAY, THURSDAY and FRIDAY, 10am-3:30pm

DANES, 161 Rotterdam Road, NR32 2EZ - every TUESDAY and THURSDAY, 10am-2pm (from 4th December 2023)

Support and Advice:

Are you worried about the cost of living crisis and the affect it is having on your food, energy and transport costs? You are not alone; many of us are struggling at this time.

Below is a list of places you can get support and advice, including ways to develop skills.  We've also included links to places where you can talk to someone about your worries and improve your wellbeing.

General Help

GOVERNMENT COST OF LIVING SUPPORT - to help with the cost of living, HM Government announced support packages. To see what support there is and when it will be coming, please head to their website

HELP FOR HOUSEHOLDS - this website, set up by HM Government, includes information on support that you could get access to. This includes childcare costs, transport costs and finding work.

EASE THE SQUEEZE - People are welcome to self-refer or refer someone else for help and support across a range of areas including food and housing. This form can be filled in online or you can phone East Suffolk Council's dedicated team on 0333 016 2000 (and ask for help with money). East Suffolk Council have also compiled a comprehensive list of places you can get or offer help. 

ENERGY BILLS SUPPORT SCHEME - As of 29th July 2022, HM Government have announced how the Energy Bills Support Scheme will work. The scheme aims to help ease the affect of rising energy prices with all households receiving a £400 discount on their bills. The BBC have also put together this helpful guide to explain when and how the payments will be made.

BENEFITS CALCULATOR - you can check that you are receiving all the benefits that you are entitled to by using this benefits calculator by www.entitledto.co.uk

SUFFOLK COUNTY COUNCIL - Suffolk County Council have put together a page with help on the cost of living. They have also created a booklet that can be viewed online.

SUFFOLK LOCAL WELFARE ASSISTANCE SCHEME (LWAS) - LWAS are designed to help those in financial hardship with a one-off payment. You can now self-refer and apply to the LWAS via the online application form.  More details can be found on the Suffolk County Council website.

SUFFOLK INFOLINK - a variety of help can be found via the Suffolk InfoLink directory which offers a wide range of help.

CITIZENS ADVICE - for getting immediate help with bills or shopping, please contact Citizens Advice.  There is also other information on how to access other help such as how to apply for the HealthyStart Scheme, School costs and Travel costs.

TURN2US - this independent charity aim to fight UK poverty. Their website offers help, advice and support on a range of topics from back to school support to facing redundancy.

MONEY SAVING EXPERT - the team at Money Saving Expert have some great, independent and up-to-date advice on ways to save money from getting cheaper energy to free food.

MONEY SAVING CENTRAL -  a great resource with all the latest deals and freebees, including days out.

BUDGETING FOR WINTER'S ENERGY BILLS - the team from Bloomberg UK have created a helpful graphic to show the cost of running different household appliances according to the energy cap scheduled for October 2022.

TIPS FOR PENSIONERS - Equity Release Warehouse have put together a handy guide for those who receive a pension for surviving the cost of living crisis.

Food Support

YMCA SHINE FREE HOT MEALS - YMCA Shine are providing free hot meals every Monday and Wednesday up to May 2023.  The sessions will take place between 12noon-1:30pm at Imperial House, Bevan Street East, Lowestoft, NR32 2AA.  For more information, including the weekly menu, can be found on their Facebook page.

FOOD BANK - for help with food provision, please contact Lowestoft Food Bank

FOOD WASTE - reducing food waste not only helps with the environment but can also keep costs down. FoodSavvy have some excellent advice on how to reduce food waste

Household meal kits for vulnerable households - PINK Orange are supplying food kits for vulnerable households on a referral basis. 

COOKING ON A BOOTSTRAP - this blog by author Jack Monroe is a free resource and features a range on tasty meals on a budget.  Jack's latest series is for recipes that use one hob and take less than 15minutes to make - cutting down on energy use.

FEED YOUR FAMILY FOR AROUND £20 A WEEK - this independent group have created some simple meal plans for around £20 per week. The meals plans are aimed at a family of 4 with different plans available if you are vegan or want to use a slow cooker or air fryer. All the recipes can be scaled up or down and each plan comes with a shopping list.

ASDA CAFE - Asda Cafe are running a number of deals to help with the cost of meals. These include Kids East for £1, free Ella's baby food pouches, free water refills and a hot soup, roll and unlimited hot drinks for £1 for the over 60s during November and December.

MEAL RECIPES FOR £1 - BBC Good Food have put together a collection of dinners that can be made for less than £1 per portion.

Energy Support

ENERGY HELP SCHEMES, GRANTS AND BENEFITS - you may be eligible to support from an energy help scheme, grant or benefit depending upon your circumstance.  Uswitch have created a helpful tool to highlight the different support you can get and how to check if you are eligible.

ENERGY SAVING TRUST - with energy bills rising, the Energy Saving Trust have put together this advice to help reduce your energy bill.

WARM HOMES HEALTHY PEOPLE - this initiative, run by East Suffolk Council, helps people make changes to their home to make it cheaper to heat and more energy efficient. The initiative can help with installing insulation, boiler repairs and signposting to emergency fuel payments.

Other Utilities

WATER BILLS - if you are struggling with water bills and are a Essex & Suffolk Water customer, they have set up a page with helpful information on how you can access support.  Other water providers offer a similar help provision.

BROADBAND - USwitch have put together a resource to show the different deals available on broadband contracts. These are accessible if you are in receivership of benefits.

OFGEM - you may be able to qualify for cheaper phone, broadband or pay-TV services. All the details can be found on the OFGEM website.


BUZZABOUT - this is a new local, bookable bus service for people who live in the villages north of Lowestoft. The bus service is currently running at cut-price until July 2023 and can take you to the exact location that you require. Please note that the service only runs on a Monday and a Thursday, 8:30am-4:30pm. To book, pleasecall 01986 896 896

SINGLE FARE CAP - From 1st January 2023 - 31st March 2023, the UK Government are supporting a scheme to cap a single fare ticket on any bus at £2.  UPDATE - The £2 fare cap has been extended to 31st October 2023.  From 1st November 2023, the cap will be raised to £2.50 per single fare ticket and is currently planned to be in place until 24th November 2024.

Clothing & School Uniform

Love Your Clothes - this national campaign is raising awareness for sustainable clothing by encouraging repairing, recycling and passing on unwanted clothing. By caring for your clothes, you can save money and help with the environment.

Lowestoft Uniform Bank - this charity give free school uniforms for families in Lowestoft. They are based at Bloodmoor Hill Community Centre, Lowestoft. If you have a request for uniform, they have a Google form that you can fill in.

Debt Support

NATIONAL DEBTLINE - this charity gives free and independent debt advice both over the phone (0808 808 4000) and online.

STEP CHANGE - this charity that offers free, flexible debt advice that is based on a comprehensive assessment of your situation.

MONEY ADVISER NETWORK - here you will find free, confidential and independent debt advice. This service can direct you to a debt advisor straight away via the telephone or you can get support online.

BUSINESS DEBTLINE - this charity provides free debt advice for self-employed people for their personal and business debts. They can also offer help with effective business budgeting, cash-flow management, increasing income and dealing with business-specific debts and creditors.

Health & Wellbeing Support

EFFECT ON THE NATION'S MENTAL HEALTH - the cost of living crisis is having an effect on the nation's mental health.  Rehab Recovery have put together a short article and infographic looking into this with information from a variety of sources.

PERIOD POVERTY - East Suffolk Council is committed to helping end period poverty and the stigma attached to it, working with existing schemes such as Free Period in Waveney and Pride and period in Suffolk Libraries. More details on schemes and locations can be found on their website.

WELLBEING SERVICE - thinking about the cost of living crisis can have an adverse affect on mental health. Inspire Suffolk run a free wellbeing service for 10-25 year olds.

MENTAL HEALTH & MONEY - Mental Health & Money Advice offer free, independent advice to help you understand, manage and improve your mental health and money issues


Help you find work - Link Up is a new service by Access Community Trust to help people look for work, support applications, offer training and work experience.  The sessions are drop-ins with no appointment necessary.  Sessions run between 10am-3pm on Mondays (Navigator Room, Lowestoft Library) and Wednesdays (Sams Coffee House, Lowestoft).

Home-schooling Support - if you are home-schooling, a new support group is starting up at Lowestoft Library every first Monday of the month between 9:30am-11:30am.  The first session is on Monday 5th September.

Realise Futures are running a variety of free courses to aid with training and education, ranging from Digital Skills to money management. More details can be found in their brochure.

The Prince's Trust are a national charity who offer free services for young people looking at starting a business, developing skills or getting into employment. Some grant funding is also available through them. To find out more, visit their website.

Inspire Suffolk have a wide range of support, activities and training on offer, including:

Developing Skills in Health and Social Care (DSGSC) - this is a project that provides fully-funded training to staff working in the health and social care sector across Norfolk and Suffolk.  The project can provide everything from learning new skills to mentoring. Please look at their website for more details.

Apprenticeships - becoming an apprentice is a great way of earning money whilst also learning new skills and training.  There are many apprenticeship places on offer locally which offer different career pathways. Please note that apprenticeships are only open to 16+ year olds. For more details on apprenticeships, please go to the Apprenticeships Suffolk website.

Volunteer Suffolk - Volunteering can be a great way to develop skills. Volunteer Suffolk has a lot of tips and advice on how to get into volunteering programmes and some useful contacts.